Any product that is 'not new in a box' goes through a rigorous 7-step quality-control process covering areas of appearance, control function, zone supervision, ground fault, batteries supervision, power output and the dialer.

Tested parts are then tagged with the date, the person who completed the quality control process and the test passed.

Our parts and devices are also covered by our 90-day hassle-free returns warranty, with extended warranties up to 2 years available for many popular panels.

Please note: All parts should be installed and tested by a certified fire alarm company.